Analyst (Information Technology)

Alternative Titles: Computer Systems Officer, Systems Officer

Analysts (IT) research, review, develop and test IT systems.

The analyst's role sits between the initial business analysis stage and the detailed system design, building and programming stages of the systems development process.

Analysts (IT) may undertake the following tasks:

  • research how IT systems are used and look at ways to improve use and efficiency
  • review and develop computer systems, computer languages, data communication processes and user interface devices
  • test new IT system designs and fix design problems found
  • test new system components
  • write reports describing findings, sometimes for publication.

An analyst (IT) may specialise as an:

Applications Systems Analyst

  • who builds IT systems once the requirements have been defined by a business (systems) analyst
  • uses data modelling to generate different possible solutions as a means of finding the best one for the client
  • analyses system components such as data flow, and develops a technical solution
  • talks to the business (systems) analyst for clarification of client requirements
  • produces definitions, process flow documentation, rules and instructions as a basis for the work of designers and programmers
  • draws up a detailed design document for the system, using charts and diagrams that indicate the various steps involved and describe the system in ways that the client can understand
  • prepares other detailed documentation, including hardware specifications and tender specifications
  • may be involved with client-site installation activities.

Computer Tester

  • who may have several different roles, including initial testing of a newly built system. This could be undertaken together with experts in the subject area and other IT professionals such as programmers. Computer testers may also be involved with clients at the application testing stage.

Data Modeller

  • who is an analyst who undertakes data modelling as part of the development of options for the client.

Network Analyst

  • who is involved in the analysis of data flows and technical requirements to define a network strategy, and the equipment required to meet projected data traffic
  • investigates the physical space requirements for network equipment
  • plans the network size, capacity and configuration
  • talks with network system management to ensure client needs are met
  • works with network designers and programmers to build and implement network solutions.

Operations Systems Analyst

  • who analyses the components of operational systems to optimise performance in such things as response time and down time.

Required Skills - Analyst (Information Technology)

  • able to think logically and analytically in a problem-solving environment
  • possess imaginative abstract reasoning
  • able to work as part of a team
  • self-reliant and able to work independently
  • good oral and written communication skills
  • able to accept responsibility
  • capacity to gain a thorough knowledge of the relevant speciality area
  • willing to continuously update personal IT skills and knowledge

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