| |
Bank Officer
Bank officers (including building society and credit union
officers) receive and pay out money and assist customers with
loans, foreign currency and investments.
Bank officers are usually rotated to different positions
during their careers to broaden their experience and develop
their skills. They may specialise in areas such as export
financing, international banking, superannuation, personnel
administration, law, economics, accountancy, corporate and
commercial lending, public relations, advertising or
information systems.
Depending on their position, bank officers may perform the
following tasks.
Customer Service Officer/Teller
- receives and answers customer enquiries
- opens new accounts
- promotes bank products and services
- identifies customer needs and refers them to appropriate
banking services
- receives deposits, issues receipts and pays out
withdrawals
- enters details in customers' accounts
- records transactions
- balances the cash, orders notes and coins
- issues bank cheques.
International/Overseas Officer
- deals with international finance enquiries and
transactions for customers, including documentation for
importing and exporting
- conducts foreign currency transactions for overseas
travellers.
Lending Officer (Credit/Loans Officer)
- assesses the viability and credit risk of business and
consumer loan proposals
- promotes bank products and services
- examines, evaluates and processes applications for
credit or loans and, in a commercial enterprise, controls
and processes accounts.
Operations/Accounts Officer
- performs clerical duties such as opening and sorting
mail
- files correspondence and documents
- records items (e.g. cheques) paid in to and cashed by
the tellers
- processes and updates daily transactions
- maintains and supervises accounting procedures
- examines all cheques and other vouchers to ensure that
signatures and other details are in order
- answers customers' enquiries regarding their accounts
- makes sure that accounts are conducted correctly
- controls 'authority to operate' on accounts and looks
after regular payments for customers.
Telephone Consultant
- assists customers with banking requirements over the
telephone
- promotes bank products and services
- assists customers with loan applications.
Most bank employees work in a branch network where
customers are mainly individuals and local businesses. Bank
officers can request transfers to work in other branches and
departments.
Required Skills - Bank Officer
- good communication skills
- able to make calculations quickly and accurately
- well organised
- should be willing to transfer to other branches if
required
Similar Jobs - Bank Officer
Find work - Bank Officer
Job Search - Bank Officer
|
|
