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Clerical Officer Local Government
Local government clerical officers undertake a range of
clerical and administrative activities, respond to enquiries
from the public and other organisations, and look after
particular aspects of the council's business.
Councils may be responsible for a wide range of community
services such as roads, drainage, health, welfare, libraries,
parks and gardens, town planning and building inspections.
Local government clerical officers may perform the
following tasks:
- keep and update records, file documents, answer
telephones and attend to counter and written enquiries
- receive and distribute incoming and outgoing mail
- send letters of summons and other correspondence to
individuals and legal firms
- administer local community programs and projects in
areas such as the arts, welfare, aged care and children's
services
- operate office equipment such as photocopiers, facsimile
machines and switchboards
- input and retrieve data on computers using various
computing applications (e.g. word processing, spreadsheets
and databases)
- organise travel arrangements, conferences and social
functions
- receive payments, bank money, check receipts and balance
ledgers
- distribute rate notices, collect rates, write
correspondence and undertake general administrative work
- undertake or assist in the research, legal, costing and
accounting activities of council
- prepare agendas for and take minutes at meetings
- provide on-the-job training and supervise other
officers.
Local government clerical staff are divided into various
levels ranging from junior clerks to senior positions.
Required Skills - Clerical Officer Local Government
- enjoy clerical and administrative work
- able to work neatly and accurately
- good communication skills
- able to cooperate with people and work as part of a team
- enjoy serving the local community
- good organisational skills
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