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Customs Officer
Customs officers administer customs and related laws. They
work for the Australian Customs Service, mainly at major
airports, seaports or outposts along the Australian coastline.
Customs officers check passengers and crew before clearing
them for entry into Australia. They check luggage and other
cargo of ships and aircraft to prevent the illegal entry into
Australia of prohibited, quarantined or dutiable goods.
Customs officers may perform the following tasks:
- assess risk levels of all passengers, crew, aircraft,
ships' cargo and mail entering or leaving Australia
- board ships and aircraft to detect illegal activity such
as undocumented cargo, prohibited goods or stowaways
- check documents, examine luggage and clear goods for
import or export
- write reports
- collect tariffs and duty, and refund GST to tourists
- patrol the coastline to detect illegal entry of people,
drugs, firearms, and other goods and vessels
- make arrests, assist with prosecution and give evidence
in court
- monitoring security in customs-controlled areas.
Much of the work undertaken by Customs Trainees and Level 1
officers involves contact with the public, use of computers
and clerical duties. Most positions involve shift work.
Customs officers usually work as part of a team or under
general supervision. During initial training and the early
stages of their careers, they can expect to be moved through a
number of different areas, some of which may involve shift
work and overtime. This may include periods of transfer to
customs centres around Australia.
A Customs uniform is usually worn.
Required Skills - Customs Officer
- good communication and interpersonal skills
- flexible
- good organisation and planning skills
- able to work as part of a team
- at least 18 years of age
- pass a medical examination
- satisfy Customs security requirements
- courteous and efficient with high ethical standards
- must be an Australian citizen
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