Functions Coordinator

Alternative Titles: Convention Coordinator, Events Coordinator, Meetings Manager

Functions coordinators plan and organise special events, such as parties, wedding receptions, banquets, meetings, conferences and conventions.

Functions coordinators plan and organize special events, such as parties, wedding receptions, banquets, meetings, conferences and conventions.
It is ideal for people with a lot of imagination and you are detail-oriented.

It is possible to work as a functions coordinator without formal qualifications, but employers usually prefer at least the completion of Year 10. Skills are learnt usually on the job through experience in the tourism and hospitality industry. Entry to this occupation may be improved if you have qualifications in a relevant area.
Function coordinators may work in large hotels, function centers, conference and community centers and tourist resorts. Depending on the size of the establishment, function coordinators may work independently or as part of a team. There is also opportunity for self-employment in the industry.

A functions coordinator may perform the following tasks:

  • talk with the client about the event and offer suggestions to make sure that the request can be met
  • negotiate the type and costs of services to be provided, within a budget
  • consult with management to make sure adequate staff members are rostered for duty and with catering staff to plan the menu
  • organise the venue and make sure that it is appropriately set up, with regard to seating and decor
  • consult with service providers such as caterers and transport
  • coordinate staff to make sure that the program of events occurs on time, for example, the serving of food and refreshments
  • follow up with the client to arrange payment and, after the event, to evaluate the service provided
  • collect and analyse data associated with projects undertaken, and report on project outcomes
  • find solutions to problems concerning services or programs provided, or the people affected
  • advise senior management on matters requiring their attention and implement their decisions
  • review and develop administrative systems and procedures
  • oversee work by contractors and report on variations to work orders.

Depending on the size of the establishment, functions coordinators may work independently or as part of a team.

Required Skills - Functions Coordinator

  • enjoy working with people
  • good organisational skills
  • attention to detail
  • good interpersonal and supervisory skills
  • able to work irregular hours and on weekends and public holidays
  • good communication skills
  • good grooming and presentation
  • comfortable working with computers
  • able to negotiate, organise, delegate and work under pressure

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