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Human Resources Officer
Alternative Titles:
Personnel Clerk, Personnel Officer
Human resources officers provide administration services
for the recruitment and employment of staff.
Human resources officers may perform the following tasks:
- conduct analyses to determine staffing numbers, skills
and needs to meet the organisation's objectives
- analyse the skills and qualities required for each
particular job and develop job descriptions and duty
statements
- advertise staff vacancies, assess applications,
interview applicants, give selection tests, prepare reports
and make recommendations to management about staff
appointments
- maintain the personal records of employees on matters
such as wages, superannuation, leave and training, and
prepare associated management reports
- arrange for and conduct staff training
- use a number of management information systems to
record, maintain, plan and manage the organisation's human
resources
- provide advice and information to management and
employees on personnel policies and procedures, including
equal opportunity, anti-discrimination and occupational
health and safety programs
- advise employees on work matters, career development,
personal problems and industrial matters, and organise
employee welfare services such as canteens, first aid,
superannuation and social activities
- take part in enterprise bargaining talks where
employees, management and unions discuss the development of
specific work arrangements and conditions (for example, pay
and hours of work)
- help put in place organisational changes (for example,
those following from industrial relations legislation,
revised job classification structures or technological
changes)
- maintain personnel records tracking employment history,
promotions, transfers, salaries, superannuation, and
training
- take part in strategic management.
In small organisations, human resources officers are
usually responsible for all staffing matters. In large
organisations they may specialise in a particular area, such
as recruitment, wages and entitlements or staff training.
Required Skills - Human Resources Officer
- good planning, organisational, analytical and
decision-making skills
- good oral and written communication skills
- confidentiality, tact and discretion when dealing with
people
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