Industrial Relations Officer
Alternative Titles:
Employee Relations Officer
Industrial relations officers manage employment conditions
and related issues.
Industrial relations officers aim to encourage employees
and employers to work towards the development of effective
organisational practices. They may represent industrial,
commercial, union, employer or other organisations in
industrial negotiations.
Industrial relations officers may perform the following
tasks:
- advise on the operation of industrial awards and
agreements
- undertake negotiations on rates of pay and conditions of
employment for employees and employers
- develop and administer policies on different employee
classifications, wage structures and related matters
- maintain good relationships between employers and
employees
- examine and attempt to resolve industrial disputes and
grievances in the workplace, e.g. an industrial relations
officer may act as the management representative when
discussions are being held with trade unions about the
effects of technological change on the duties of employees
in a manufacturing workshop
- study and interpret relevant industrial legislation (the
laws which are formulated by parliament to control
industrial practices in the workplace)
- advise others on the proper procedures for carrying out
negotiations and on the special regulations relating to
employment and salary agreements
- conduct research into particular industrial relations
issues (e.g. the effects of changes in work practices on
productivity)
- represent an industrial group as a representative before
industrial tribunals
- advise, develop and negotiate enterprise-based
agreements.
The work of industrial relations officers varies according
to where they are employed. Those working for organisations
with a large workforce seek to minimise industrial disputes by
acting as a communications link between management and
employees. Those working for employer associations or trade
unions aim to protect the interests and maximise the benefits
of the group they are representing.
Required Skills - Industrial Relations Officer
- good communication skills
- good conflict resolution skills
- willing to work within rules (legislative and legal)
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