Information Technology Administrator
Information technology administrators manage the day-to-day
operations of information technology (IT) systems, to make
sure that the system runs effectively.
Information technology administrators work with IT managers
to make sure that the computer system provides sufficient
computing power to deliver the desired level of business
performance.
Information technology administrators may perform the
following tasks:
- talk with managerial, administrative and technical staff
to determine information needs, data flows and systems
definitions
- establish and control systems access and security
- coordinate protocols for operation within multi-user IT
networks that provide voice, data and text transmission
- check systems in order to optimise performance and to
initiate recovery action after system failures
- implement regular housekeeping procedures, including
data backup
- manage the distribution and retention of data on various
storage devices
- coordinate system updates and replacement of 'old'
versions
- maintain data dictionaries
- provide day-to-day advice to users on data structures
and terminology
- provide assistance in testing new equipment and systems
- prepare technical reports on the operation of systems
- prepare systems cost estimates and cost-benefit analyses
- coordinate the work of support staff
- provide training in systems use and access.
The systems management role may be undertaken at a broad
overview level or by more specialised staff such as a:
Database Administrator who plays an important role
in making sure that the underlying technologies provide users
with flexibility in the management, access, retrieval, sharing
and configuration of the large amounts of data held by many
systems. This is often the position to which a professional
such as senior programmer or analyst will advance, following
vocational training in relevant database software solutions.
Network Administrator who provides operational
support and management of a diverse area, covering networks
involving the Internet and private networks, through to large
communication networks within industries such as financial
services.
Systems Administrator who is generally involved in
the maintenance and tuning of large operating systems that may
be acquired from external system developers and that take the
form of mainframe, desktop solutions or mid-range systems.
Required Skills - Information Technology Administrator
- good at technical things
- good communication skills
- able to quickly understand complex problems and devise
effective solutions
- able to direct and oversee the work of others
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