Marketing Officer

Alternative Titles: Marketing Coordinator

Marketing officers promote a company's or client's sales of products or services, including the marketing of existing products, developing new products to cater for consumer demand, or developing markets for new products or services.

Marketing officers may perform the following tasks:

  • identify and analyse an organisation's strengths and weaknesses, and respond to opportunities and threats in the marketing environment
  • set goals for market share and growth
  • develop and implement appropriate strategies by selecting, segmenting and targeting markets, and promoting products and services to those markets
  • make decisions regarding products such as labelling or packaging
  • undertake new-product development
  • work out an approach to pricing and set prices for products and services
  • manage distribution channels such as shops and wholesalers
  • make decisions regarding the distribution of products (such as taking of orders, warehousing, stock control and transport), manage store image or undertake direct marketing
  • develop plans in relation to advertising, sales promotion, public relations, personal selling and sales management
  • undertake marketing audits to monitor sales performance.

Marketing involves working with, and gaining the cooperation of, people in specialist areas such as technical experts, production managers, accountants and advertising agents.

Marketing officers may specialise as an:

Advertising Manager who develops a company's advertising strategy, liaises with advertising agencies to create the company product or image, prepares budgets and develops promotional and sales support materials. In larger organisations they may be responsible for a team of specialist staff.

Brand/Product Manager who markets a company's major brand and products. They determine the pricing of products, maintain and direct the product's image in the market, decide which new products meet market trends and those that need to be phased out.

Electronic Commerce Manager who coordinates and develops the marketing activities of a company over the Internet, email and other electronic mediums, including online promotion, sales and communication.

Marketing Manager who coordinates the activities of all areas of the company that are involved in delivering a product or service to a customer. In larger organisations they may bring together a number of marketing functions or campaigns to create a corporate marketing plan.

Marketing Service Manager (or Customer Service Manager) who provides sales support by fielding enquiries, taking orders and providing phone advice to customers. They also assist with exhibitions, prepare documentation for brochures and sales kits, and commission market research suppliers for primary data.

Sales Manager who plans and coordinates the activities of a sales team, controls product distribution, monitors budget achievement, trains and motivates personnel, and prepares forecasts.

Other specialist areas include marketing communications, direct marketing and telemarketing. Entire departments serve these functions in larger organisations.

Marketing officers may have to work in the evenings or on weekends, and may be required to travel for business.

Required Skills - Marketing Officer

  • able to analyse and interpret information
  • creative
  • very good communication skills
  • organisational skills
  • able to work as part of a team
  • able to work independently

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