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Radio Despatcher
Alternative Titles:
Communications Controller, Control Room Operator
Radio despatchers provide radio and communications services
for the coordination of operational units in transport,
courier, emergency, security, rescue and road service
organisations.
Radio despatchers may perform the following tasks:
- receive and relay radio or telecommunications messages
from operational units, customers, the public or
organisations such as the police, ambulance and fire
services
- coordinate radio or network communications between
operational units
- maintain records of messages received and relayed
- start up and maintain communications during emergency
situations
- prepare reports of communications traffic handled
- coordinate the movements of mobile units
- check alarm systems.
Required Skills - Radio Despatcher
- good communication skills
- able to think clearly and act quickly
- able to stay calm in difficult situations
- technical aptitude In some states and territories, radio
despatchers who work in the emergency services sector
(police, fire and ambulance) may be required to be a
uniformed officer, and therefore must meet the selection
criteria for that occupation. Refer to the entries for
Ambulance Officer, Firefighter and Police Officer - State
for full details.
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