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Sales Representative (Information Technology)
Alternative Titles:
IT Account Manager, IT Applications Consultant, IT Sales Consultant, Marketing Officer (IT), Software Consultant
Sales representatives (IT) promote the sale of computer
hardware, software and IT services.
Sales representatives (IT) may perform the following tasks:
- talk to clients and potential clients to work out the
hardware and software needs of their business
- create customer interest in the organisation's IT
products
- keep customers informed of new product developments and
IT innovation opportunities
- create appropriate systems for customers' needs,
including software and hardware options
- develop tender proposals and IT solution cost options
for customers
- manage the sourcing and delivery of products to the
customer
- provide after-sales support
- participate in product development, marketing and client
education activities
- talk to IT technical experts (analysts, designers,
programmers, educators)
- perform continuous updates of their own knowledge of
products.
Required Skills - Sales Representative (Information Technology)
- personable and well-presented
- good communication and presentation skills
- perseverance
- able to understand clients' needs quickly
- willing to update product knowledge on an ongoing basis
- able to master a large variety of product specifications
and applications
- strong customer service skills
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