Security Officer

Alternative Titles: Security Agent, Security Provider

Security officers protect people and property, and maintain crowd control.

Security officers may perform the following tasks:

  • patrol areas and check doors, gates and windows for signs of unauthorised entry
  • watch for irregularities (e.g. fire hazards, leaking water pipes, lights left on, malfunctions of equipment or machinery, unlocked security doors) and report incidents or problems to the appropriate authority
  • record times of inspections and presence of authorised persons
  • respond to alarms, sound alarms, check alarm systems, provide armed escort for payroll deliveries
  • observe and report suspects to police, or apprehend offenders when appropriate and detain them until police arrive
  • monitor computer alarm systems, Closed Circuit Television (CCTV) systems and communicate by radio with mobile units to attend alarms
  • issue security passes, give directions and make security arrangements for authorised visitors
  • check travellers and their hand luggage to detect concealed weapons and explosives
  • detect and report fraud, shoplifting and other unlawful acts of employees or patrons of business establishments
  • provide armed protection for specific organisations (e.g. banks)
  • provide assistance to the public and clients.

Security officers usually do shift work and may work at nights, on weekends and public holidays.

Security officers may specialise as an:

Australian Protective Service Officer who provides security at Commonwealth Government premises.

Bodyguard (also known as Unarmed Escort of Personnel) who carries out the personal protection of another person.

Crowd Controller (also known as Door Person) who maintains order at large gatherings of people such as at night clubs or rock concerts.

Gatekeeper who makes sure that only authorised people or vehicles enter or leave particular premises. They may also check parking areas and vehicle loads.

Mobile Patrol Guard who moves by car or motorcycle between a number of establishments, such as building sites or factories in an industrial estate, to prevent fire or flood damage, theft and vandalism.

Security Agent who may perform all of the duties of a security officer, but may also hire out or supply a dog or other animal for the purpose of protecting or guarding a person or property. A security firm must be licensed to carry out this additional security task.

Store Security Officer who protects the property of retail stores by detecting and preventing shoplifting, investigating criminal offences, and carrying out other security tasks.

Required Skills - Security Officer

  • physically fit (may be required to pass a medical examination prior to employment)
  • good hearing and eyesight (may be corrected)
  • keen observation abilities, alertness
  • responsible and trustworthy
  • able to deal with members of the public in an official capacity
  • good communication and negotiation skills
  • age limits apply for the carrying of firearms
  • able to pass a police check
  • Australian citizenship, or eligibility for citizenship, for Australian Protective Service Officer positions

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