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Telecommunications Technician
Alternative Titles:
Electrotechnology (Data) Communications Technician
Telecommunications technicians install, operate, maintain
and repair telecommunications and broadcasting networks and
equipment.
Telecommunications technicians may perform the following
tasks:
- put network equipment and new telecommunications
services into place
- make sure that equipment and circuit installations are
of good quality
- put in place and terminate cables, and install jumpers,
wires and strappings
- undertake proof tests such as wire testing, circuit
commissioning and power tests
- assemble, erect, place in position and put labels on all
items of equipment
- provide cost estimates to customers for installation of
equipment
- install and maintain telephones and other business
communication systems at customers' premises
- install, test and carry out restorative and routine
maintenance on all types of telecommunications, switching
and transmission equipment, including telephone exchanges
and the public telephone network
- carry out modifications to items of equipment
- analyse system faults with a high degree of diagnostic
skill (to board level)
- maintain and adhere to operational procedures and
complete appropriate documentation
- take responsibility for tools and plant and test
equipment
- develop and maintain good relations with internal and
external customers
- operate call tracing facilities when necessary.
Telecommunications technicians may specialise in the areas
of cabling, Customer Access Network (CAN), or Customer
Premises Equipment (CPE).
Telecommunications technicians work both indoors and
outdoors, and have considerable contact with customers in
business or in private homes. They may work in telephone
exchanges, computer and equipment rooms, and installation or
service depots for sustained periods of time. They may also be
required to work in trenches and underground tunnels or at
heights on towers and telegraph poles.
Required Skills - Telecommunications Technician
- enjoy technical and engineering activities
- able to perform routine repetitive tasks as well as
non-routine or highly analytical tasks
- able to show initiative
- good with hands
- normal colour vision
- able to work at heights and in confined spaces
- good customer service and public contact skills
- able to work as part of a team
- able to work independently
- prepared to undertake continuous training and
development
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