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Telemarketer
Telemarketers telephone customers to promote products and
services and obtain sales or arrange sales visits.
Telemarketers may perform the following tasks:
- work from a script and a list of contacts to promote the
products or services by telephone
- create interest in a product or service and complete a
sale or agreement to see a sales representative
- process and arrange the dispatch of products,
information kits and brochures to interested clients
- arrange appointments with sales representatives
- record changes to contact details on a database and note
follow-up action
- maintain statistics of calls made and successes achieved
- submit periodic reports on telemarketing activities and
results
- receive calls and provide information, complete a sale,
or assist with any problems.
Telemarketers are employed on a full-time, part-time or
casual basis, and may be required to do shift and weekend
work.
Required Skills - Telemarketer
- pleasant and friendly manner
- enjoy talking to people
- aptitude for working with computers
- high level of motivation
- able to work as part of a team
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