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Training Officer
Alternative Titles:
Training and Development Officer
Training officers plan, develop, implement, and evaluate
training and development programs in organisations.
Training officers may perform the following tasks:
- design and coordinate a staff training program based on
organisational and employee needs
- use questionnaires and surveys in consultation with
managers and staff to analyse training needs. This is done
to make sure that the analysis is based on an understanding
of the objectives and goals of the organisation and work
area
- develop training resources. This may involve preparing
notes and visual displays from researched information or
their own knowledge
- conduct training courses - which may involve
demonstrating equipment, operating video recorders and
cameras and leading group discussions or role-playing
activities - or employ experts to do so
- evaluate the effectiveness of training programs.
Evaluation involves using such methods as surveys,
questionnaires, interviews and observation, then using the
results to plan future courses or to amend existing ones
- obtain information on work-related external courses,
prepare reports on their suitability, and make
recommendations on staff attendance at training courses
- compile training manuals
- provide career development sessions for existing staff
and conduct induction sessions for new employees
- coordinate work experience programs with schools and
organise career talks to school groups.
Training officers instruct staff and management in many
areas including occupational health and safety, operating
plant and equipment, driving, industrial relations, preparing
for retirement, general clerical duties and supervisory
skills.
Required Skills - Training Officer
- initiative, tact and maturity
- aptitude for research
- organisational skills
- good communication and presentation skills
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