Waiter
Alternative Titles:
Food and Beverage Attendant
Waiters serve food and drinks to guests in hotels,
restaurants, clubs and similar establishments.
A waiter may perform the following tasks:
- set tables with clean linen or place mats, cutlery,
crockery and glasses
- welcome and seat customers and hand menus to them
- tell guests about the menu and drinks and appropriate
combinations of food and drinks
- in some cases promote local produce and attractions to
visitors from interstate and overseas
- take customers' orders and pass them to kitchen staff or
bar attendants
- serve food and drinks
- carve meat
- make up bills and present them to customers
- handle money or credit cards
- take restaurant reservations
- clear tables and return dishes and cutlery to kitchens.
Waiters often work split shifts and in the evenings,
weekends and public holidays. They spend long periods on their
feet and may have to deal with difficult customers. Uniforms
may be supplied by employers. Waiters must be a minimum age of
18 years to serve alcohol.
Waiters may specialise as one of the following:
Commis Waiter who is a less experienced waiter that
assists an experienced waiter in clearing and setting tables
and transferring food from the kitchen or serving station to
customers at tables.
Drinks Waiter and Wine Steward who specialise in
serving wine and other beverages.
Maitre d' who is an experienced waiter that
supervises the work of other waiters and assists in the
administration of the restaurant.
Silver Service Waiter who is generally a more
experienced waiter that specialises in serving food, using a
fork and spoon, from platters directly to the guests' plates
at the table.
Required Skills - Waiter
- well presented
- good communication skills
- good memory
- polite and patient
- friendly, efficient and speedy
- enjoy working with people
- able to work as part of a team
- prepared to work weekends and evenings
- able to handle money
- stamina
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