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Ward Assistant
Alternative Titles:
Patient Service Assistant
Ward assistants help nursing staff in hospitals and other
health care establishments with non-medical duties including
housekeeping, food service and transportation, ward, patient
and office support.
Ward assistants may perform the following tasks:
- make sure that an adequate supply of clean clothing and
linen is available for the patient and that soiled items are
removed and cleaned
- assist in the maintenance of stocks of linen and
non-medical supplies
- assist in lifting and turning patients, transporting
them in wheelchairs or on movable beds
- clean rooms such as bathrooms, showers, utility rooms
and offices and clean interior windows
- mop and buff floors, vacuum carpets, remove rubbish,
linen and dust all areas
- clean equipment in the pan room such as pan trolleys,
buckets, pans, bowls, suction bottles and tubing, commodes,
wheel chairs and seats, and rinse trays
- wash patients' lockers and tables
- distribute and collect food trays, check food orders and
replenish refrigerator supplies
- accompany patients, who are ready for discharge, to the
central waiting area
- transport equipment, X-Rays, patient records and
deceased patients between wards, departments and theatres
- assist in emergencies and patient restraint.
Ward assistants work rostered shifts which include night
and weekend work. They are on their feet for most of the day.
In large hospitals, ward assistants work in a particular
department such as out-patients or maternity. In smaller
institutions they may assist in several or all departments.
Ward assistants may specialise as a:
Porter who collects and transports medical equipment
and supplies such as clean linen and surgical tools. Porters
perform various cleaning duties and do heavy work such as
shifting furniture, gas cylinders and other heavy objects.
Theatre Attendant/Orderly who sterilises instruments
and checks that operating theatre lights and machinery are
working correctly. They transport patients to and from
operating theatres and may assist with minor tasks during
operations.
Required Skills - Ward Assistant
- physically fit
- able to lift heavy objects
- caring and supportive attitude
- respect for the rights of others
- able to perform domestic duties efficiently
- good communication skills
- able to work as part of a team
- able to follow instructions
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